Arrive Well being Creates First-of-Its-Type Treatment Entry Resolution with Acquisition of Pharmacy Know-how from UPMC Enterprises

Arrive Well being, the main supplier of real-time profit instruments and built-in options that enhance affected person affordability, as we speak introduced the acquisition of a set of revolutionary affected person engagement and automation applied sciences developed by UPMC Enterprises and the UPMC Pharmacy Community.

Arrive Well being will add AI-driven digital assistant know-how and a sturdy affected person administration system to its affordability choices, increasing assist for greater than 200 million sufferers on their journey to fill and refill their medicines. The mixed property will – for the primary time – empower suppliers, care groups, and sufferers with shared medical and price data to attain improved outcomes and affected person entry.

“We now have a long-standing relationship with UPMC and I am grateful their perception in our firm led them to hunt Arrive Well being as the suitable companion to scale these capabilities. With these additions, we are going to assist sufferers extra holistically from the examination room to the pharmacy counter,” mentioned Kyle Kiser, chief government officer of Arrive Well being. “Presenting real-time medicine choices empowers sufferers all through their journey and is a vital step in lowering prices for sufferers and risk-bearing entities. With UPMC’s adherence instruments and our market-leading community, we are going to create a digital expertise just like what customers expertise exterior of healthcare.”

For the previous 5 years, UPMC Enterprises and UPMC pharmacy consultants have developed and deployed know-how to assist medicine adherence. The AI digital assistant and built-in workflow instruments permit care groups to prioritize sufferers who’re vulnerable to skipping their medicines and drive steady engagement by way of automated dialog flows. With these instruments, UPMC has demonstrated significant outcomes, together with a 200% enchancment in refill-rate, a 32% discount in 7-day readmissions, and the elimination of 1000’s of pharmacy calls per 30 days.

“Know-how is important in reworking pharmacy and medical operations, whereas enhancing affected person outcomes. With these instruments, we talk with over 60,000 UPMC sufferers yearly and make a significant distinction of their lives, whereas streamlining processes for pharmacy workers,” mentioned Rebecca Taylor, PharmD, MBA, senior director of pharmacy at UPMC.

“Our aim is to take difficult issues and switch them into revolutionary technology-enabled options that assist our sufferers in addition to our supplier, pharmacy, and well being plan companions,” mentioned Brenton Burns, government vice chairman of UPMC Enterprises. “This growth effort is a superb instance of what makes UPMC and UPMC Enterprises distinctive. UPMC’s medical insights throughout all three spectrums permit us to create a scalable answer with confirmed outcomes. Combining our two groups and strategically partnering with Arrive Well being permits us to deliver this answer to extra suppliers and enhance take care of extra sufferers.”

Arrive Well being has constructed the trade’s main value and protection community, delivering patient-specific knowledge from over 200 million insured members into the prescribing workflows of over 300,000 suppliers. With the mixing of the UPMC pharmacy know-how, Arrive Well being will additional assist pharmacy groups and the sufferers they serve by combining automated affected person entry sources with the ability of consumer-facing real-time profit checks.

UPMC has invested in Arrive Well being as part of this transaction, with a robust perception that the expanded answer suite is assembly an vital want for sufferers throughout the nation.

Well being techniques all in favour of enhancing affected person engagement, medicine adherence, and pharmacy automation ought to attain out to be taught extra about activating these options.

About Arrive Well being

Arrive Well being is a healthcare know-how firm devoted to placing the wants of sufferers and suppliers first. We enhance entry to probably the most inexpensive, high quality care by delivering correct, patient-specific value and protection knowledge to suppliers, care groups, and sufferers. Collaborating with premier well being techniques, pharmacy profit managers, payers, and healthcare IT distributors, Arrive Well being is clearing the way in which for higher well being by lowering friction in care workflows and enabling significant conversations about entry to care. To be taught extra, please go to

About UPMC

A $24 billion well being care supplier and insurer, Pittsburgh-based UPMC is inventing new fashions of patient-centered, cost-effective, accountable care. The biggest nongovernmental employer in Pennsylvania, UPMC integrates greater than 92,000 workers, 40 hospitals, 800 docs’ places of work and outpatient websites, and a greater than 4 million-member Insurance coverage Providers Division, the most important medical insurer in western Pennsylvania. In the latest fiscal 12 months, UPMC contributed $1.5 billion in advantages to its communities, together with extra care to the area’s most susceptible residents than another well being care establishment, and paid greater than $900 million in federal, state and native taxes. Working in shut collaboration with the College of Pittsburgh Colleges of the Well being Sciences, UPMC shares its medical, managerial, and technological abilities worldwide by way of its innovation and commercialization arm, UPMC Enterprises, and thru UPMC Worldwide. U.S. Information persistently ranks UPMC Presbyterian Shadyside among the many nation’s finest hospitals in lots of specialties and ranks UPMC Youngsters’s Hospital of Pittsburgh on its Honor Roll of America’s Greatest Youngsters’s Hospitals.  For extra data, go to

SOURCE Arrive Well being

Leave a Reply